Store Policy
CUSTOMER CARE
At Oakey The Label, our customers are eveeything - and that means real support from real people.
Whether you have a question about sizing, shipping, or your order we're here to help every step of the way!
We do our best to respond within 1-2 business days. Their is only 2 of us (who are always mums!) so thanks for your patience while we juggle packages, emails and little humans!
You can reach us VIA instagram / facebook @oakeythelabel
or email: oakeythelabel@gmail.com
PRIVACY & SAFETY
Your privacy is super important to us. We're comitted to protecting your personal information and keeping your details safe - always.
When you shop with us, we may collect your:
Name and contact info, shipping and billing address, email (especially if you sign up for updates!), order history.
This info is used only to process your orders, provide customer support, and keep you in the loop (like with your tracking or promos - only if you opt in).
All transactions are processed using encrypted technology through trusted platforms (like Square, Paypal etc).
Your payment details are never stored on our site.
PAYMENT METHODS
- Credit / Debit Cards -
- Square
- PAYPAL
- Cash (where applicable)